24/7 Lead Capture for
Budget Blinds Franchises
Bring your Budget Blinds franchise location to the next level with friendly, personalized customer service. CMSCOM serves as an extension of your business with 24/7 call answering, screening, transfers, and more.
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CMSCOM is a Preferred Budget Blinds Vendor
Serving 250+ Budget Blinds locations and counting.
For over 30 years, Budget Blinds has been turning thousands of entrepreneurs into successful business owners. The secret to that success? Partnering with CMSCOM to capture every lead and book consultations in minutes.
CMSCOM currently serves over 250 Budget Blinds locations. If you run a Budget Blinds, we can set up your account in a few easy steps and start answering your calls and sending you leads instantly. We can customize your service with additional features such as appointment booking, lead zip code verification, order placement management, event registration, and more.
“We’re booking more because customers reach us the first time and there is no
voicemail back and forth.”
Lauren Mongillo
Budget Blinds Enfield, CT
“It feels good knowing we aren’t missing anything. That’s very important to us.”
Rita and Cedric Cook
Budget Blinds Fulshear, TX
Customer Reviews
See what customers say about CMSCOM
How We Help
CMSCOM helps Budget Blinds franchisees grow, succeed, and wow their callers.
- Call answering
- Customized scripts
- Answering FAQs
- Call screening
- Lead capture
- Message delivery via text, email, or website portal
- Call transfers
- Scheduling
- Appointment management
CMSCOM delivers exceptional, on-brand customer experiences.
- 24/7 lead capture
- First-class customer experience
- Award-winning service
- Immediate responses
- Consultation scheduling
- Proven franchisee experience and results
- Personalized service
- Zip code checker
- Budget Blinds official partner
The CMSCOM difference
When people call a franchise location, they expect immediate, polished customer service in line with the franchise’s brand. CMSCOM helps you not only meet those expectations, but exceed them. We’ll provide first-class customer experiences for your callers when you aren’t available, so you never miss an opportunity. It’s all totally customizable to meet the unique needs of your business.
Plus, if you run a Budget Blinds location, CMSCOM seamlessly integrates with your leads system, TouchPoint, for quick and easy consultation scheduling!
How It Works
Streamline your call answering, lead capture, and follow-up
When you get started with CMSCOM, we’ll partner with you to customize our service to your specifications. We can handle your calls when you’re busy or unavailable, or take your phone off your hands completely. All plans include standard receptionist capabilities such as call screening, call transfer to wireless extensions, and customized answering scripts.
Additionally, you can have CMSCOM follow up with prospective customers or clients to book appointments. We can also manage your calendar, catalog order entry, and event registration. Our service can be tailored for your location with our zip code checker, which verifies whether calls are coming from your service area—and we can even refer people outside of it to the nearest provider.
A dedicated system for Budget Blinds lead consultation scheduling
CMSCOM integrates with the Budget Blinds leads system, TouchPoint, to receive a copy of any lead submitted to a contracted franchise territory. When the lead comes in, we’ll reach out to schedule a consultation and let you know!
A lead is submitted to your Budget Blinds location
A CMSCOM agent calls or texts the lead within 30 minutes
A consultation is scheduled on your calendar
- CMSCOM will get an automatic email any time a lead comes through the Budget Blinds websites for your territory and assigned to your franchise.
- This lead is assigned to a CMSCOM agent and put into their “Immediate Action” list and a call or text will go out within 30 minutes.
- A CMSCOM agent will call the lead to complete intake and schedule a free in-home or virtual consultation with one of your sales staff.
- If the agent isn’t able to reach the customer on the first phone call, we can make up to five attempts to contact them through calls or texts based on your preferences.
- If the agent reaches voicemail, they will leave a message following your script.
- Once the appointment is scheduled, details can be emailed or texted to your staff.
Why use CMSCOM for 24/7 answering?
Say hello to an award-winning team of friendly, professional virtual receptionists
Our receptionists are trained customer service experts who handle phone calls for all kinds of businesses every day, 24/7. Since 1988, we’ve served as the voice and ears of our clients, winning them opportunities and building relationships with the people they serve. We’re always open and 100% based in the US.
We know how important it is for callers to feel heard and cared for. That’s why we answer every call promptly and treat everyone we speak to with courtesy, diligence, and respect.
You don’t have to take our word for it. The Association of TeleServices International (ATSI), the telecommunications and call center industry’s trade association, has granted CMSCOM the “AWARD OF EXCELLENCE, 13 Years In A Row” along with permanent Triple Diamond status as a result of our annual wins.
The power of prompt, professional service
| 78% of customers buy from the first responder. | If your leads are shopping around, every second counts and you could lose a potential lead in minutes. |
| Conversion rates are 8x higher in the first five minutes. | We’re serious: every minute matters. It’s essential to act as quickly as possible to convert purchase intent. |
| Only 37% of companies achieve lead response times of under an hour. | Stand out from the competition by being the first to respond with the automated CMSCOM lead capture system. |
| Responding to leads after 30 minutes is 21x less effective. | Budget Blinds has partnered with CMS to help ensure franchise owners are successful, and quick lead response is vital to building sustainable revenue. |
| 44% of leads are generated outside of business hours. | CMS is your 24/7 lead capture partner. A follow up text is an easy way to schedule an appointment any time of day. |
(Source: Podium)
FAQs
Get started
Take control of your leads and boost your sales today
Ready to take your franchise to the next level? Contact us today for a personalized quote and see how CMSCOM can help you capture more leads, schedule more consultations, and increase your revenue.
