About US
About CMSCOM – Communication That Builds Trust
For 30+ years, CMSCOM has provided 24/7 live answering and scheduling, acting as an extension of your team so you can focus on growth.
Award-Winning Excellence
CMSCOM has received the ATSI Award of Excellence 13 Years in a Row, recognizing our commitment to outstanding service across courtesy, response time, and accuracy.
ATSI Award of Excellence
Recognized for Service. Trusted by Industry
Judging Criteria
Curtesy, response time, accuracy
Result
Achieved Triple Diamond Status
Extra Advantages That Make Us Stand Out
From advanced technology to human-first service,
these built-in benefits come standard with every CMSCOM plan.
100% U.S.-Based Agents
Every call is answered by professionally trained agents in the U.S., ensuring quality and cultural familiarity.
VoIP-Enabled Flexibility
Receive and manage calls from anywhere with internet-based phone suppor
Scalable Plans
Flexible packages to match your call volume, schedule, and budget.
24/7 Live Support
Day or night, weekends or holidays — we’re always available for your customers.
Secure Message Delivery
HIPAA-compliant message handling via text, email, fax, or secure portal.
Customized Call Scripts
Our Mission & Values
Built on trust, driven by service, and focused on your success.
Reliability
We deliver consistent, dependable communication solutions—on time, every time. Our clients trust us because we never miss a call and never miss a beat.
People-first service
At CMS Communications, your needs come first. Our friendly, professional team is available 24/7 to support your customers like they’re our own.
Customization
No two businesses are alike—so why settle for one-size-fits-all? We tailor our services to your specific goals, industry, and workflows for maximum impact.
Let’s Get Started
Ready to Elevate Your Business Communications?
Let’s Get Started Today.
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