Well,
Hello.
How can we help you?
Capture Every Call
The very charming (and very real!) Virtual Receptionists at CMSCOM have you covered, day and night.
Answer Every Opportunity
Get ahead with a full menu of Call Center services that can be customized around your priorities.
Delight Every Caller
Make CMSCOM part of your Customer Experience (CEM/CX) plan and give your callers the real help they deserve.
“I’m grateful to have the CMSCOM team as part of our team.”
— Home Décor Franchisee
“I know our calls are being handled as well as they would be handled by my own staff.”
— Real Estate, Sr. Operations Manager
“…(CMSCOM) service is outstanding! We couldn’t ask for anything more!”
— Commercial Services, Owner
“My clients think the CMSCOM operators are my secretaries.”
— Professional Services Consultant
“(We) could not operate our business without CMSCOM.”
— Medical Lab, COO
“Because CMSCOM is there, it feels like we are answering everything.”
— Custom Window Coverings, Owner
WHY CMSCOM
We’re Flexible
Browse our customizable plans and services, created to meet all budgets and business needs.
Our Most Popular Plans:
Gold Standard Receptionist Services
Appointment Desk
Medical Call Processing
Customize your plan with our Customer Service Center Add-On Menu
We’re Easy
Our system syncs with your preferred platform. Just tell us what you want. We’ll make it happen.
Plus:
Always answered by live Customer Service representatives
We’re Proven
“AWARD OF EXCELLENCE, 13 Years In A Row” by the Association of TeleServices International (ATSI), 2015
ATSI is the industry’s trade association for providers of telecommunications and call center services including telephone answering and message delivery across North America and the UK. Independent judges are contracted by ATSI to evaluate message services over a six-month period. The criteria for scoring include:
- courtesy
- response time
- accuracy
- overall service
CMSCOM has received the award every year since 2003, and achieved Double Diamond status — the industry highest honor.